Proxy access is activated the moment you pay, so we don't issue standard refunds — technical issues excepted.
Due to the nature of digital and network-based products and services, IP Fist does not offer refunds for any purchases made through our platform. Once you have purchased access to our proxy services, the transaction is final. This policy applies to all plans, packages, and subscription services offered by IP Fist.
Our proxy services are delivered digitally and instantly upon purchase. The nature of these services means that:
We encourage you to carefully review our service offerings, plans, and features before making a purchase. If you have any questions about our services, please contact us at support@ipfist.com before completing your purchase.
While we do not offer refunds, we are committed to providing quality service. If you experience technical issues or service disruptions, please contact our support team. We will work to resolve any legitimate service problems promptly.
Refunds may only be considered in exceptional circumstances, such as:
Any exceptions will be handled on a case-by-case basis at the sole discretion of IP Fist management.
Our team typically replies within 24 hours.